Four basic principles of collection allow us to resolve problems constructively and maintain good will:

We focus on the situation or problem, not the person. When someone becomes delinquent it is generally the circumstances, not the person that has changed.

We try to maintain the self-esteem of the debtor. We approach all past due accounts with courtesy, diplomacy, and professionalism. Many times, we are dealing with people who are ill at ease and embarrassed -- people who are trying to work out a number of personal and financial problems.

We work hard to maintain good relationships. A constructive approach pays off in the debtor's long-range attitude and in a client's bottom line. We take the initiative. We don't just collect accounts. We work with the debtor and assist in addressing circumstances whenever possible.
 

Healthcare Accounts Receivable

Have you discovered your staff is overwhelmed and unable to keep up with correspondence, phone calls and broken promises?  Med-Rev Recoveries, Inc. has a strong familiarity with healthcare economics and the legal aspects of healthcare administration. Management has over 30 years of credit collection and insurance experience.

Your accounts will be supervised and/or handled by someone who holds an MS degree in Health Services Management. In many instances, we will be able to assist your patient like few other collection agencies are able.  We have the ability and experience necessary to interact with third-party payors directly.
 

Collection Services

Whether you are a healthcare provider or a retail or commercial business, we can provide you with professional debt collection services.  Our fee structure is simple: we do not get paid unless you do!  

Our goal is to obtain the maximum possible return on your outstanding accounts in the shortest amount of time possible.

According to the survey results, the probability of full collection on a delinquent account drops dramatically with the length of delinquency. For example, even after only three months, the probability is that you will collect only $.72 of each dollar delinquent. After six months, only $.56 of every dollar will be collected. And after one year, the best expectation is that only $.28 of every delinquent dollar will ever be collected. 

(Source: Commercial Collection Agency Section, Commercial Law League of America).

 

We realize our skill and professionalism in collecting your past due receivables is crucial to your profitability. Getting results is the primary objective of all our collection efforts.

Below is a comparison done by a large health care provider. MED-REV Recoveries out-collected our competitors by a resounding 15-75%.

There are a number of reasons why we out-collect our competitors. One of the biggest reasons is plain and simple - EFFORT. We work longer hours than our competition. You need an agency that is working even when you are not.
 

Organization is the key to any successful business, and collections is certainly is no exception. Our state of the art collections software enables us to follow each individual account with precise detail. Each debtor will know that nothing “falls through the cracks.” Failure to follow through on a payment promise results in immediate notification that same day. Debtors come to realize that we will not back down until the debt they justifiably owe is settled.

Our commitment to your business does not end when the accounts are turned over, or when the money is collected. Should you request, each month, your sales representative will hand deliver the payment for the previous months debtors. Collection plans and updates for each individual will be provided to you as well. Just because we are your collection agency, does not mean the status of each account should be a mystery to you.